Does AI have an impact on how shared service centers will be set up in the future?

In this article I will explore how Artificial Intelligence will impact strategic decisions on the geographical location of shared service centers. Shared service centers contributing to operational excellence – low-wage country locations as a key lever In their pursuit of reducing operating costs and enhancing customer experience, companies across various industries have launched initiatives to […]

Supply chains in a time of a looming trade war: Is AI-driven reshoring the solution?

In the past week, headlines all over the world were filled with fears and speculations in regards to a potentially imminent US-China trade war: “Trade war ‘is the greatest threat to the world economy’” (CNBC, USA) “Fallout from US-China trade war would hit major global firms” (Asia Times, Hong Kong) “The trade war is a […]